Refund Policies

The ETech 3-5-12 Industry-Leading Refund and Extensions Policy

3-Day Refund Guaranty A Technical Press and any associated entities provides a full refund upon written request within 72 hours of the course, or program enrollment, provided no attempt to access the course or program has been made.

 

5-Day GuarantyAfter the 72 hours expires and within 5-days from paid enrollment, A Technical Press provides ‘store credit’ of the amount paid for any course or program, provided no attempt to access the course has been made. No further refund considerations are given after five calendar days unless expressly, in writing, agreed to in advance of enrollment. Physical copies of books, tools, or other learning assets that have already shipped are non-refundable.

Any request or dispute to this policy is to be submitted using the contact form (HERE) within the time frames stated.

 

etech Industry Leading 12-month guaranty-terms apply A Technical Press provides a 100% guarantee that if any student fails a sanctioned certification exam, its sole and exclusive option will be continued  access to purchased courses for 360 additional days-12 Months.

Additional promises apply to specific certification level exam failures, such as tutoring and course extensions. Please refer to the individual certification web pages for more information, policies and conditions.

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